Last updated: 23 March 2026
This Privacy Policy describes how AI Data Intelligence Limited ("EthGuardians", "we", "us", or "our"), a company registered in Hong Kong SAR, collects, uses, and shares your personal information when you visit ethguardians.com or use our cryptocurrency recovery services.
1. Information We Collect
1.1 Information You Provide
When you contact us through our website forms, we collect:
- Contact information: Full name, email address, phone number
- Location data: Country of residence
- Case details: Description of the incident, estimated amount lost, scam type
- Transaction information: Wallet addresses, transaction hashes, exchange names, and other blockchain-related data necessary for your case
1.2 Information Collected Automatically
When you visit our website, we automatically collect:
- Device information: Browser type, operating system, screen resolution
- Usage data: Pages visited, time spent on pages, click patterns
- Network information: IP address, approximate geographic location
- Cookies and tracking: We use Google Analytics (G-GD3Q74FDND) to understand website usage
2. How We Use Your Information
We use your personal information for the following purposes:
- Case assessment: Evaluating your cryptocurrency recovery case
- Service delivery: Conducting blockchain forensic analysis, tracing stolen funds, and coordinating with legal partners
- Communication: Responding to your inquiries and providing case updates
- Legal proceedings: Sharing relevant information with our Swiss legal partners at SarahLegal.io for formal recovery proceedings
- Website improvement: Analysing usage patterns to improve our services
- Compliance: Meeting legal obligations under Hong Kong law and applicable international regulations
3. Information Sharing
We do not sell your personal information. We may share your data with:
- Legal partners: SarahLegal.io (Swiss Bar Association) for legal proceedings related to your case
- Law enforcement: When required by law or to support criminal investigations into cryptocurrency fraud
- Cryptocurrency exchanges: To facilitate fund freezing or recovery actions
- Service providers: Hosting providers, analytics services (Google Analytics), and form processing services that help us operate our website
4. Data Security
We implement industry-standard security measures to protect your information:
- 256-bit SSL/TLS encryption for all data transmission
- Encrypted storage for case files and personal data
- Access controls limiting data access to authorised personnel only
- Regular security audits and vulnerability assessments
5. Data Retention
We retain your personal information for as long as necessary to:
- Complete your recovery case and any associated legal proceedings
- Comply with legal obligations (typically 7 years for financial records)
- Resolve disputes and enforce our agreements
You may request deletion of your data at any time by contacting us, subject to legal retention requirements.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Withdraw consent for data processing
- Request a copy of your data in a portable format
- Object to processing of your data for marketing purposes
7. Cookies
Our website uses cookies for:
- Essential cookies: Required for website functionality
- Analytics cookies: Google Analytics to understand website usage (can be disabled via our cookie consent banner)
- Preference cookies: Remembering your settings and choices
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
8. International Data Transfers
As we operate from Hong Kong SAR with legal partners in Switzerland and serve clients globally, your data may be transferred internationally. We ensure appropriate safeguards are in place for all international data transfers in compliance with applicable data protection laws.
9. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated revision date.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:
- Company: AI Data Intelligence Limited
- Website: ethguardians.com
- Parent company: aidataintelligence.io
- Legal partners: SarahLegal.io