Last updated: 3 November 2026
These Terms and Conditions ("Terms") govern your use of the EthGuardians website (ethguardians.com) and the cryptocurrency asset recovery services provided by AI Data Intelligence Limited ("EthGuardians", "we", "us", or "our"), Hong Kong company registration number 2894261. Questions about these Terms: info@ethguardians.com.
By using our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.
1. Services Overview
EthGuardians provides the following services:
- Blockchain analysis: Tracing cryptocurrency movements across wallets and exchanges
- Recovery support: Where viable options exist, contacting exchanges through their established reporting and compliance channels and supporting recovery efforts
- Legal coordination: Where appropriate, coordinating with external legal professionals, subject to confirmation of qualifications, jurisdiction, engagement terms, and authority to act in the specific case
- Technical recovery procedures: Where technically feasible, recovery procedures that may involve smart contract functionality, explained with their limitations before work begins
- Case assessment: Free initial evaluation of your cryptocurrency fraud case
Using this website does not make us your lawyer and does not create a lawyer-client relationship. Where a case needs a lawyer, that lawyer is engaged separately. Sarah Legal, Rue de l'Hôpital 22, 2800 Delémont, Switzerland, may be engaged as external counsel. Blockchain Legal Solutions may also be engaged as external counsel. Neither firm controls enquiries sent through this website. AI Data Intelligence Limited does.
2. No Win, No Fee Policy
EthGuardians operates on a no win, no fee basis, meaning:
- You pay no upfront fees for case assessment or initial investigation
- Our fees are only due upon successful recovery of your assets
- The success fee is a percentage of the recovered amount. We do not publish a fixed percentage on this website. The percentage is the one set out in writing before work begins
- If we do not recover your funds, no success fee is due
- Any potential third-party costs, exclusions, and client obligations are disclosed in the service agreement before work begins
"Successful recovery" is defined as the confirmed return of cryptocurrency or equivalent fiat value to your verified wallet or bank account.
3. Client Obligations
By engaging our services, you agree to:
- Provide accurate and complete information about your case, including all relevant transaction details, wallet addresses, and communications with the alleged fraudster
- Respond to our requests for additional information or documentation in a timely manner
- Not engage with the alleged fraudster or take independent recovery actions that could compromise our investigation
- Cooperate with any legal proceedings initiated on your behalf
- Confirm that you are the rightful owner of the assets you claim to have lost
- Be at least 18 years old and legally capable of entering into a binding agreement
4. No Guarantee of Recovery
EthGuardians does not guarantee the recovery of any specific funds. Recovery outcomes depend on:
- How quickly the fraud is reported (earlier reporting significantly improves outcomes)
- Which exchanges and wallets were involved in the fraud
- Whether funds have been converted to fiat currency or moved to uncooperative jurisdictions
- Cooperation from exchanges, financial institutions, and law enforcement
- The specific legal framework applicable in your jurisdiction
Any case studies or outcome figures published on our website describe selected individual cases. They are not a promise or guarantee of future results for any individual case.
5. Confidentiality
We handle case information under our privacy policy. If we do not accept your matter, we delete the personal information in your form 6 months after you submit it. If you engage us and we accept the matter, we keep it for the period agreed with you in writing. We do not disclose your personal information or case details to third parties except:
- To external legal professionals engaged for the purpose of your case
- To law enforcement agencies when required by law or to support your recovery
- To cryptocurrency exchanges as necessary for fund tracing, freezing, or recovery efforts
- With your explicit written consent
6. Intellectual Property
All content on the EthGuardians website, including text, graphics, logos, icons, images, and software, is the property of AI Data Intelligence Limited and is protected by Hong Kong and international copyright laws. You may not reproduce, distribute, or create derivative works from our content without written permission.
7. Limitation of Liability
To the maximum extent permitted by applicable law:
- EthGuardians shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services
- Our total liability shall not exceed the fees actually paid to us for the specific service giving rise to the claim
- We are not liable for delays or failures in recovery caused by third-party actions, regulatory changes, or circumstances beyond our reasonable control
- Information published on our website is for general informational purposes and does not constitute legal or financial advice
8. Prohibited Uses
You may not use our website or services to:
- Submit false or fraudulent recovery claims
- Attempt to recover assets that are not rightfully yours
- Launder money or facilitate other illegal activities
- Interfere with or disrupt the operation of our website
- Scrape, crawl, or collect data from our website without permission
9. Third-Party Links
Our website may contain links to third-party websites, including:
- AI Data Intelligence (parent company)
We are not responsible for the content, privacy practices, or availability of these third-party sites.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong SAR.
For clients in jurisdictions with mandatory consumer protection laws (such as the EU, UK, Australia, or Canada), nothing in these Terms affects your statutory rights under those laws.
11. Amendments
We reserve the right to modify these Terms at any time. Changes will be effective when posted on this page with an updated revision date. Your continued use of our services after changes constitutes acceptance of the revised Terms.
12. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
13. Contact Information
For questions about these Terms, please contact us:
- Company: AI Data Intelligence Limited
- Hong Kong company registration number: 2894261
- Email: info@ethguardians.com
- Addresses: Tung Hip Commercial Building, 244 Des Voeux Rd Central, Sheung Wan, Hong Kong SAR, China; and Two Exchange Square, 8 Connaught Place, Central, Hong Kong SAR
- Complaints: Email the address above. Where the GDPR or the UK GDPR applies, we respond within one month. Where the Hong Kong Personal Data (Privacy) Ordinance applies to an access or correction request, we respond within 40 days.